Shipping Policy

At Vionelie™, we are committed to delivering your jewellery safely, securely, and promptly across India.

Order Processing Time

  • All confirmed orders are generally processed and dispatched within 48 hours of order placement, excluding Sundays and public holidays.

  • During high-demand periods, dispatch timelines may be slightly delayed. In such cases, we will keep you informed regarding your order status.

Shipping Charges

  • We currently offer complimentary shipping across India on all orders.

Delivery Timeline

  • Orders usually reach metro cities within 3–6 business days.

  • Deliveries to other locations may take approximately 5–9 business days depending on the pincode and courier serviceability.

  • Delivery timelines may vary due to unforeseen circumstances such as weather conditions, strikes, public holidays, or courier delays beyond our control.

Order Tracking

  • Once your order is shipped, a tracking link will be shared via email or SMS.

  • You can use this link to monitor your shipment status in real time.

GST & Billing

  • Applicable GST, if any, will be reflected in your invoice in accordance with prevailing government regulations.

Address Accuracy

  • Please ensure that your shipping address, contact number, and pincode are entered correctly at checkout.

  • Vionelie™ shall not be responsible for delivery issues resulting from incorrect or incomplete address details provided by the customer.

Need Assistance?

For any shipping-related queries, feel free to contact us at:

Email: contact@vionelie.com