Privacy policy

At Vionelie™, your privacy and trust are extremely important to us. We are committed to protecting your personal information and ensuring a safe shopping experience on our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order, create an account, subscribe to our updates, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment-related details.

We may also collect technical information including device type, browser details, IP address, and browsing behavior to improve website performance and user experience.

How We Use Your Information

Your information may be used to process and deliver orders, provide customer support, send order updates, respond to queries, improve our services, and enhance your shopping experience.

If you choose to subscribe, we may also send promotional emails, product updates, exclusive offers, or marketing communications.

Payment Security

All payment transactions are processed securely through trusted third-party payment gateways.

Vionelie™ does not store or directly access your complete debit card, credit card, UPI, or banking information.

Data Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers such as courier partners, payment gateways, website tools, or analytics platforms strictly for order fulfillment and operational purposes.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve browsing experience, analyze traffic, personalize content, and measure marketing performance.

Third-party tools such as Google Analytics or Meta Pixel may also collect limited browsing data according to their respective privacy policies.

Data Protection

We take reasonable security measures to safeguard your personal information against unauthorized access, misuse, disclosure, or alteration.

However, no online transmission or storage system can be guaranteed to be completely secure.

Customer Reviews and Feedback

By voluntarily sharing reviews, testimonials, images, videos, feedback, messages, or tagged social media content related to Vionelie™, you grant us permission to use, repost, publish, or display such content for marketing, promotional, social proof, or branding purposes across our website, social media platforms, advertisements, or other communication channels.

If you wish to request removal of any shared content, you may contact us directly.

Your Rights

You may request access, correction, update, or deletion of your personal information by contacting us.

You may also unsubscribe from promotional communications at any time through the unsubscribe option provided in emails or by contacting us directly.

Policy Updates

Vionelie™ reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any updates will be reflected on this page. Continued use of our website after modifications implies acceptance of the revised policy.

Contact Us

For any privacy-related concerns or questions, please contact us at:

E-mail: contact@vionelie.com