Vionelie Featured Collection

At Vionelie, we believe that true value goes beyond the price tag. Every piece is thoughtfully curated for its design, materials, craftsmanship, finish and durability, so you receive jewellery that's elegant, comfortable to wear and made to last. Our focus is on offering exceptional value through quality, thoughtful curation and timeless designs.

Answer

No, we currently do not offer Cash on Delivery (COD). We accept secure online payments through our trusted payment gateway. This allows us to prepare, carefully quality-check and dispatch every order with the attention it deserves, ensuring a smooth and reliable shopping experience.

Orders are usually dispatched within 24–48 hours after successful payment confirmation. Delivery timelines may vary depending on your location, but most orders across India are delivered within 3–7 business days. Once your order is shipped, you'll receive the tracking details to follow its journey.

Yes, returns or exchanges are accepted under specific conditions. We recommend reading our Refund Policy before placing your order to understand the eligibility criteria, process and applicable terms. You can access the Refund Policy from the footer of our website.

We take great care to ensure every order reaches you in excellent condition. However, if you receive a damaged, defective or incorrect product, please contact us within 24 hours of delivery and share an uninterrupted unboxing video clearly showing the package being opened. We'll review the issue promptly and assist you in accordance with our Refund Policy, which can be accessed from the footer of our website.

Currently, Vionelie offers shipping within India only. We sincerely appreciate the interest from customers around the world and look forward to introducing international shipping as we continue to grow.

Yes, we offer elegant gift packaging to make your present even more special. We're also working on thoughtfully curated gifting solutions for birthdays, anniversaries, festivals and other special occasions. Stay tuned for exciting gifting collections from Vionelie.

Yes. We welcome bulk and corporate order enquiries for gifting, employee appreciation, events and special occasions. To discuss your requirements, please contact us via Email or WhatsApp Message. Our contact details are available on the Contact Information page, which can be accessed from the footer of our website.

Demi-Fine Jewellery bridges the gap between Fashion Jewellery and Fine Jewellery. It combines premium materials, quality craftsmanship and elegant designs to offer a refined look at a more accessible price than precious jewellery. At Vionelie, our Demi-Fine collection is thoughtfully curated for women who appreciate style, quality and lasting value.

Vionelie jewellery is crafted using carefully selected base metals such as high-quality stainless steel, brass and copper, depending on the design, collection and intended use. Each material is chosen to complement the jewellery's style, durability and overall finish, ensuring the best balance of beauty, comfort and lasting value.